Privacy Policy

Welcome to our Privacy Policy page. At ROCA VIVA WINES, we take the privacy and protection of your personal data very seriously. We want you to feel safe and confident when using our services and visiting our website. That is why we have created this page to provide you with clear and transparent information about how we collect, use, protect and share your data.

Who is the controller of personal data?

Identity: ROCA VIVA WINES, S.L.

email: peter@rocavivawines.com

For what purpose are personal data collected?

Administrative management of commercial relations with customers or suppliers. Facilitate and improve the service offered. Manage and attend to requests for information, queries, complaints, as well as to know the opinion of users regarding the service offered.

What is the legal basis for the processing of your personal data?

The legal basis that legitimises the processing of data lies in the consent given by the persons concerned, which shall be understood to have been given unequivocally, this being considered a clear affirmative act on their part, which manifests such consent.

How long are personal data retained?

The data will be kept for the time necessary to fulfil the purpose for which they were collected and according to the legal basis for processing the data in accordance with legal obligations, as well as to determine possible liabilities that may arise from this purpose and from the processing of the data.

Who may be a transferee or recipient of personal data?

The data may be transferred or communicated to public or private entities, to which it is necessary or obligatory to transfer them in order to manage the service or consultation, as well as in the cases foreseen, according to the Law.

Are international transfers possible?

The personal data collected resides in Spain, within the European Economic Area. No international transfers are foreseen.

How to exercise data protection rights

To exercise your rights of access, rectification, deletion, limitation, portability or, where appropriate, opposition, you may send a request to: E-mail: peter@rocavivawines.com. In the letter you must specify which of these rights you are requesting to be satisfied and, in turn, you must show or, in the case of sending by post, enclose a photocopy of your NIF or equivalent identification document. In the event that you are acting through a representative, legal or voluntary, you must also provide a document accrediting the representation and an identification document of the same. Likewise, if you do not wish to continue receiving e-mails from ROCA VIVA WINES, S.L., simply send a message to peter@rocavivawines.com, indicating your e-mail address and that you no longer wish to receive e-mails. In any case, you may also file a complaint with the Spanish Data Protection Agency (https://www.aepd.es/).

What security measures are used in data processing?

ROCA VIVA WINES, S.L. shall adopt the legally required technical and organisational measures in its information system in order to guarantee the security and confidentiality of the data stored, thus avoiding its alteration, loss, unauthorised processing or access; taking into account the state of the art, the costs of application, and the nature, scope, context and purposes of the processing, as well as the risks of varying probability and severity associated with each of the processing operations. If you have any questions about this Privacy Policy, please contact ROCA VIVA WINES, S.L. as soon as possible by sending an email to peter@rocavivawines.com.